We will provide the following on a monthly, bi-monthly or quarterly basis. All reports will be in person.
System review including benchmarks:
- Review EOBs; office, billing, and collection procedures; collection rates; employee effectiveness; error submission rates; co-pay and deductibles; insurance and HIPAA privacy and security updates.
- Review all follow up items, check list of all departments and functions.
- Phone availability of PM Group personnel during business hours.
- Review of monthly reports regarding staff accountability.
- Staff education support, including using software properly, ICD-9 and CPT codes.
- Recommendations as necessary.