Assessment Procedures

The benefits of a practice analysis show physicians, managers, and staffs how to improve performance so that the practice achieves its goals.

The goals may include:

  • Ways to improve cash flow management.
  • Helping the practice grow in size and profit.
  • Methods to improve cash flow and receivables.
  • Ways to better communicate with staff and patients.
  • Ways to better evaluate and improve employee performance.
  • Showing techniques to improve coding, billing, and collections.
  • Ways to improve patient flow and scheduling to maximize your income.

We will provide the following:

  • Evaluation of all printed office forms used by the practice, including, but not limited to, staff evaluations, insurance contracts, and policy and procedure manual.
  • Conduct an on-site assessment.
  • Meet with each department to evaluate its strengths and weaknesses.
  • Evaluate each employee for his/her skills and effectiveness.
  • Observe each department function and each employee’s performance. For instance: front desk, coding and billing personnel.
  • Conduct a chart review.
  • Meet with physician for his/her assessment of practice strengths and weaknesses.
  • Evaluate all information gathered during the on-site assessment and make recommendations.
  • Present the recommendation to physician and practice management in person.

If you implement our recommendations you achieve:

  • Increased billings and collections.
  • Increased patient volume.
  • Reduced expenses.
  • Improved employee productivity.
  • Elimination of unnecessary tasks.
  • Enabling the physician to deliver a better level of patient care.
  • Development and implementation of practice strengths.